This Privacy Policy describes how this workspace ("we", "us", or "our") collects, uses, and shares information about you when you use our learning management platform and related services.

1. Information We Collect

We collect information you provide directly to us, including:

• Account details: name, email address, and password
• Profile information: photo, bio, and learning preferences
• Course activity: progress, submissions, quiz results, and certificates earned
• Communications: messages sent through the platform
• Payment information (processed securely by our payment provider)

We also collect information automatically, such as device type, IP address, browser type, pages viewed, and time spent on the platform.

2. How We Use Your Information

• Provide, maintain, and improve our services
• Personalise your learning experience and track progress
• Send course updates, announcements, and support communications
• Process payments and issue certificates
• Detect and prevent fraud or misuse of the platform
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Instructors and institutions: your name and course progress may be visible to the instructors of courses you enrol in
• Service providers: third-party vendors who process data on our behalf (hosting, payments, email delivery)
• Legal authorities: when required by law or to protect rights and safety

4. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. Certificates and records may be retained for verification purposes.

5. Security

We use industry-standard encryption and security practices to protect your data. Passwords are hashed and never stored in plain text. While no system is completely secure, we take reasonable steps to protect your information from unauthorised access, disclosure, or loss.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your account and data
• Withdraw consent for optional processing
• Lodge a complaint with a data protection authority

To exercise these rights, use the workspace contact information shown on this page or submit a request through the account deletion form.

7. Cookies

We use cookies and similar technologies to maintain your session, remember preferences, and understand how the platform is used. You can control cookies through your browser settings, though disabling them may affect platform functionality.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on the platform. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact the workspace directly using the details shown in the branded contact panel.